Last Updated Date: 23 October 2014

Octosocial Labs Pty Ltd (“Octosocial Labs“, “Octosocial” or “we“) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of Octosocial Labs and Services (as defined in our Terms of Service). This Privacy Policy applies only to information that you provide to us through this website and our Services, which involve a range of mobile applications. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the website at You are advised to consult this policy regularly for any changes. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within Australia or internationally.

Information Collection and Use by Octosocial Labs

Our primary goals in collecting information are to provide and improve our Services and to enable users to enjoy and benefit from our services, which aim at helping people make new friends.

Personally Identifiable Information

When you register with us through our services (including mobile applications) or via our website to become an Octosocial Labs Member or when you choose to create your own profile, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to, your name, email address, telephone number, home and business postal addresses, age, interests, gender, education and occupation. We use your Personal Information to provide our services and administer your inquiries.

Octosocial Labs may also collects information that is not directly linked to your profile (“Non-Identifying Information”).
We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide our Services, to improve our Services, complete your transactions and administer your inquiries.

Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Octosocial Labs Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the our Services and to analyze and understand how our services are being used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.

We also may use your Personal Information to contact you with Octosocial Labs updates, newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “user preferences” information. (See “Changing or Deleting Information,” below.)

Log Data

When you visit our website our use any of our applications, whether as a registered or a non-registered user (any of these, a “Member”), our servers automatically record information that your browser or mobile phone send whenever you visit a website or execute an action on our applications (“Log Data”). This Log Data may include information such as your devices Internet Protocol (“IP”) address, model, the webpage you were visiting before you came to our website, actions taken within our application, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates, and other statistics. We use this information to monitor and analyze use of the website and Services and for our own technical administration, to increase the functionality and user-friendliness of our services, and to better tailor it to our users’ needs. We do not treat Log Data as Personal Information but we may used it in association with other Personal Information for the same purposes as stated above regarding other Non-Identifying Information.

Invitations Via an Octosocial Labs Account

As part of our Services, Members can invite non-registered friends to join our Services by sending invitation emails or Facebook and social network messages through use of their Accounts via our automated invitation system. Octosocial Labs may store the email addresses that Members provide only for the purposes of sending the invitations, adding respondents to the colleagues list of the Member who sent the invitation. Recipients of invitations from Members may contact Octosocial Labs at to request the removal of their email address from our database.


Identity theft and the practice currently known as “phishing” are of great concern to Octosocial Labs. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID and password, or any national identification numbers in a non-secure or unsolicited e-mail or telephone communication For more information about phishing, visit the ACCC SCAMwatch website.

Information Sharing and Disclosure

We will display Personal Information in Member’s profile page, which may be publicly available within our Services and our website. Any information you choose to provide should reflect how much you want other Members to know about you. We recommend that you guard your anonymity and sensitive information and we encourage Members to think carefully about what information about themselves they disclose in their profile pages. You can review and revise your profile information at any time. Please be aware that whenever you voluntarily post personal information in any of our Services this information may be accessed by other members and can then be used to send you unsolicited communications.

Aggregate Information and Non-Identifying Information.

We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.

Service Providers

We may employ third party companies and individuals to facilitate our Services, to provide services on our behalf, to perform website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the website’s features) or to assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws and Law Enforcement

Octosocial Labs cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Octosocial Labs or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

Business Transfers

Octosocial Labs may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Octosocial Labs will notify you before transferring your information to a new entity as part of a merger, acquisition, reorganization or sale of some or all of its assets if the new entity’s processing of your information will materially differ from that set forth in this Privacy Policy.

Links to Other websites

Our Services may contains links to other websites. If you choose to visit an advertiser by “clicking on” a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit. Our privacy policy only governs information collected on Octosocial Labs.

Octosocial Labs uses third party advertisements (Apple iAd, Google AdSense, and others). Members should be aware that we do not have control over what advertisements are displayed to the Members. If any advertisement is showed to you which you might find it offensive, please let us know by email at and we will speak to the relevant third party.

Correcting/Updating or Removing Information

All Members may review, update, modify or remove any of their Personal Information of an Octosocial Labs Service in their relevant profile session or page. If you would like us to delete your record in our system, please contact us at and request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.


Octosocial Labs is very concerned with safeguarding your information. We use reasonable physical, technological, and administrative security measures to protect Member information and attempt to ensure they are applicable under the circumstances. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this website in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. For additional information about the security measures we use on Octosocial Labs, please contact us at

International Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your information collected through the website may be stored and processed in Australia or any other country in which Octosocial Labs maintains facilities.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Our Policy Toward Children

Our services are not directed to persons under the age of 18. If a parent or guardian becomes aware that his or her underage child has provided us with Personal Information without their consent, he or she should contact us at If we become aware that a child under the age of 18 has provided us with Personal Information, we will delete such information from our files.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at: